Qingdao stomatological hospital increases the decent practice and appraises the weight through discussion to divide

Qingdao stomatological hospital increases the decent practice and appraises the weight through discussion to divide
Qingdao stomatological hospital increases the decent practice and appraises the weight through discussion to divide
It is reported special correspondent Yang Feng knows from the stomatological hospital in Qingdao of Shandong recently, in " satisfied " Move about and establish " The medical health organ that the people are satisfied with " In the activity, questionnaire, telephone paying a return visit, such channels as the third party investigates and feedbacks through putting in the clinic hall every day of this institute, comb out the question that a patient is unsatisfied, have an object in view to improve. Meanwhile, satisfied link working achievement and the masses of the medical worker directly, in the medical workers of this institute check and rate the specification, the decent practice appraises the weight through discussion and rises to 20 points from 5 points. It is introduced, in the activity, institute this find out, publish the intersection of first visit and patient, clear, should get which department treat, it needs to register again to transfer from one department to another on the same day, some treat project price slightly high paying, having doubt, waiting time pass long, first visit doctor serve, disconnect and floor there are not issues such as drinking water,etc.. The place unsatisfied to the patient, this institute improved one by one recently: Allocate, have, make a diagnosis synthetically doctor of competence establish the intersection of preexamination and department, first visit patient get the intersection of preexamination and department go on in advance checking first register, divided and examined guiding according to the condition by the doctor; Have registered " Open on the first " ,The patient only hangs number on the same day, does not need to spend money registering while transferring from one department to another; The price list combines announcement to make and charge again, make " doctors and patients link up the volume " with excellent pictures and texts at the same time, indicate the detail of charging of each treatment; Taking the method to book in old department, pediatrics ahead of time of seeing the doctor, other department subsequent visit patients all make an appointment and making etc..


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