15 public hospital satisfaction investigations of Qingdao Most satisfied with nurses and line up the most irritatedly

15 public hospital satisfaction investigations of Qingdao Most satisfied with nurses and line up the most irritatedly
15 public hospital satisfaction investigations of Qingdao Most satisfied with nurses and line up the most irritatedly
The news of morning newspaper will line up, wait for, do procedure of checking, operation,etc. if the news of morning newspaper goes to the hospital to see the doctor, that let patient and relative most unsatisfied is that the time of waiting is too long. Reporter learn from Municipal Health Bureau yesterday, Ministry of Health enclose institute, the intersection of Fuwai Hospital and drawn game, belong to, go on and observe publicly and investigate privately by 13 public hospitals to blue and green medicine recently, visit nearly 2,000 people together, satisfaction investigation result reveal citizen a satisfied one doctor and nurse most, it is waiting time and environmental sanitation that is most unsatisfied. Reporter's investigation finds, the waiting for time in above half an hour equally of many famous experts, but few people use and make an appointment to register this kind of way to save time. Nurse's satisfaction straight line rises nearly 2,000 questionnaire investigation of 15 public medical organizations reveal, service most satisfactory the top two doctor ' 552 parts) With the nurse ' 525 parts) ,That is to say most citizens are inclined to the two in the person investigated, and the ticket of the two counts and only differs by less than 30 parts. "Compared the investigation result of in the past, nearly straight line rose for the nurse's satisfaction, having almost exceeded the doctor, this has much to do with accompanying and attending to serving with the voluntary service. " The relevant persons in charge of Municipal Health Bureau say, in the satisfied public hospital of establishment in the near future, the nurse's service is one of the important contents, we can say the nurses pay more working hard, have brought the patient's understanding. By contrast, the service item that patients are most unsatisfied is waiting time (354) ,Secondly it is the environmental sanitation of the hospital ' 225 parts) . "It is a big problem that waiting time is long, some patients line up to see the Specialist Clinic at 6 o'clock in the morning, arrange, go team noon perhaps, this, and expert limited assigning unreasonable and relevant by region in resource. " This person in charge says. " came at over 7 o'clock in the morning, it's a pity the number of the morning has already been covered with after waiting for 7 hours to see the Specialist Clinic, can only rank for afternoon, but already very good if it is possible. " Yesterday afternoon, reporters saw in the internal medicine clinic of hospital of a the first, second and third of island city, though is the afternoon, there are still many patients lining up to wait, Mr.'s family of the grandson coming to see the doctor from Laixi are one of them, though come to the hospital early, register the window and already stand in a long queue, wait until two famous expert's number are full when registering by oneself, he has to handle wife's disease in the afternoon. This hospital the intersection of clinic and person in charge say, line up, wait for really having no way to patient, it is many that an expert sees 20 patients in half a day, and will ensure the quality of products, so often need limit number. Even so, a lot of expert unwilling to leave come off duty, bear hungry to take, watch several patient that line up. Make an appointment and register and is treated coldly by citizens how about to solve and wait the chronic difficult problem? Responsible for people's saying this Municipal Health Bureau relevantly, increase expert's quantity, make an appointment to register, every hospital shunts a patient is optional methods, but it is aptest to implement to make an appointment and register, by way of booking, the client can have the degree of freedom of larger time, do not need in the clinic outdoor time of dawdling. "Made an appointment and registered just at the beginning, have over one hundred people and make an appointment and register every day, there were many experts that could book now, there are few patients that books instead, just more than 20 every day. " Yesterday, reporters enclosed the institute, municipal hospital, kind hospital of sea, central hospital to know from blue and green medicine, make an appointment, register already for last one year, from fewer than, expanding nearly thousand people to by one hundred people initial expert that can book, experts in nearly each tertiary hospital can phone, the network or making an appointment and registering live, but citizens are still used to to hospitals to line uping in fact, it is pitiably little to book the proportion registered. (reporter's old ornament on a bridle photographic report)


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