Monday, May 28, 2012

It is puzzled to lack the Chinese and English sign foreigner and see the doctor in Haikou

It is puzzled to lack the Chinese and English sign foreigner and see the doctor in Haikou
It is puzzled to lack the Chinese and English sign foreigner and see the doctor in Haikou
News from Haikou on April 5 (reporter's old new photographic report) The island construction of the international tourism has already set sail formally, Hainan is being paid close attention to by world, external personage recuperating comes to Joan to recover to increase gradually, how could let foreigners not have obstacle that seek medical advice in Hainan? The reporter investigates to know, except that the identifications of the scenic spot, road need transforming, the visit of the hospital is annotated and demanded urgently to integrate with world too. Go to the hospital to see the doctor " Lost " "This hospital is so big, I have walked several times without finding the ward where the friend lives back and forth. " Face Ms. Chen that come to province the People's Hospital to visit the friend in the cities and towns to sigh over with feeling from facing Gao County today, a relative of hers is in hospital in the surgical building of the People's Hospital of the province, early this morning, she comes to Haikou to visit this relative, but after reaching the in-patient dept. of Great Britain of the show of province the People's Hospital, she has walked several times without finding the surgical floor either back and forth. "I do not come to province the People's Hospital much either at ordinary times, many floors in the hospital, much signs, will not know the way when taking a walk oneself. " Ms. Chen says too shily, come to the hospital to meet such awkwardness, if not the nurse shows the way for her, she does not know how long it will want to look for. "Build the international tourism island, except public places such as the signpost, name of the place, station, beauty spot,etc. increase some more signs, and should increase by some English and annotate among them, should offer clearer warning in the hospital. " Live Mr. Yang of the large garden road of Haikou office says, many hospitals of Haikou are all that there are many old houses, a lot of signs are hung too in the hospital, but he can not find the sign that has out, see the doctor run, running down sometimes, ask while seeing. Mr. Yang thinks, as internationalized intensity of Hainan being higher and higher, the foreigners coming to Hainan increase a lot, but combine not every foreigner to know Chinese. If foreign visitors go to the hospital to see the doctor, the sign is not clear, how inconvenient is this? The hospital needs to provide the service thoughtfully for visitor in detail, improve the service quality on the soft environment. The hospital lacks the Chinese and English sign recently, the reporter surveys every large hospital of Haikou to find, the clinic or in-patient dept. of many hospitals, all lack internatioanlly agreed pattern is annotated and English is annotated. The reporter sees in the outpatient building of the People's Hospital of the market of Haikou, the intersection of Chinese and Western and dispensary, the intersection of blood drawing and room, injection room, consult the intersection of information desk, toilet,etc. and place, have Chinese and English annotate of hospital, but is distributed in some floor functions, there is no Chinese and English to annotate in places such as the auxiliary examination room,etc.. On the identification card of an 120 emergency calls, reporters can not have English explanatory notes to see too. Similar to the situation of the People's Hospital, Haikou, the reporter sees in the People's Hospital of Hainan Province, it is annotated that there is Chinese and English in most departments of the hospital, but on some signs, just guide with Chinese and arrowhead, there is not the English explanatory note. The same situation, the reporter sees in the affiliated hospital of the medical college of Hainan, doctor's consulting room basically has Chinese and English explanatory notes, but some windows of the clinic building have only written Chinese and does not there is not English. For example row the price window and register the window, have a lot of projects above, but these projects do not all have English explanatory note. While interviewing, the reporter still knows, there are main buildings and a lot of pairs of buildings in some hospitals now, on the distribution map of the floor, there is no English explanatory note, and the hospital sign is numerous, some signs are not clear, this has gone to a doctor for specific patient to bring the inconvenience. It is an international current figure symbolic language to use the internatioanlly agreed pattern to annotate the graphical symbol of public information, it is the reflection of the vivid and urban civilization of the city, can transmit information accurately rapidly, facilitate the people's lives, can promote urban grade. " Matt working for two years in Hainan from London of Britain tells reporters, in some countries of Europe such as Britain, the international current figure symbolic language is more common in the hospital, this means when the patient goes to see doctor, needn't inquire the guiding doctor, the graphical symbol according to prominent position suspension of the hospital alone, can find the destination quickly. He proposes, the hospital of Hainan can adopt more international current graphical symbols except that there are Chinese and English signs. The reporter knows from the quality supervision department, the quality supervision departments of a lot of domestic cities are all popularizing " graphical symbol of public information for use on sign ", and set up and use in public places such as the hospital, hotel, scenic spot, station,etc.. But the reporter visits the hospital to know, most hospitals in our province, except that daily public information such as the extra exit, toilet mark outside, there are only characters signs in places such as the dispensary, internal and external departments, ward, pediatrics, nurse station,etc., it is very difficult to find the graphical symbol, the hospital characters sign that even has sets up confused or wrong phenomena. To the questions of public signs such as the hospital, quay,etc., Ms. Wu in Haikou thinks, the situation that the market of farm produce buys vegetables is similar not to dare to go with some foreigners because the language is obstructed, if there are complete sign and internatioanlly agreed pattern in the hospital, then can not understand Chinese foreigners and still can utilize his eyes. She proposes, the institute of traditional Chinese medicine of the People's Hospital, Haikou, Hainan Province the People's Hospital and Hainan Province will complete coming into operation newly soon in the building in hospital now, hope the identifications of these new buildings can proceed from high starting point, integrate with world. Will organize serving the environment to superintend and direct and check the environmental problem of service in the hospital, the reporter knows from the department of public health of the province, according to " opinion on advancing the international tourism island to build, further promote service ability of medical organization and level actively " which the department of public health of the province issues, the organization superintended and checked the environmental comprehensive realignment situation of medical care of medical organization above county level in the whole province a few days ago in the department of public health of the province. Superintend and check it in the course, the department of public health of the province finds: The front door of the hospital is not neat enough, some hospital houses and facilities are outmoded, it is relatively bad that the hygiene keeps a public place clean, the vehicle manages improperly, exists and put up, is the phenomenon is hung arbitrarily arbitrarily, the mandatory sign is not clear to go to a doctor, department's brand is annotated unstandardly, the hospital points out at night light is not enough, medical rubbish and domestic rubbish are mixed and put etc.. The department of public health of the province has already informed the whole province that the environmental comprehensive realignment of medical care superintends and checks the situation. The chief of department of public health of province requires white will hardworkingly, the health authorities and all types of medical organizations at all levels fully realize the environmental renovation of medical care is that one in the island building-up work of the international tourism hygiene system is important The content, should fulfill the environmental renovation of medical care. All parts should take the effective measure to rectify and improve to the subject problem existing while superintending and checking. The department of public health of the province will also organize superintending and checking again in the near future. Meanwhile, the department of public health of the province requires, will set up guiding doctor's information desk, clinic convenient for people in clinic of medical organization, mix facilities such as the wheelchair, stretcher, service van convenient for people,etc. again, run for 24 hours. To the old,weak,sick and disabled or the other patients that need to help serve the whole guiding doctor; A patient is helped the admission procedure by the guiding doctor personnel to in hospital, guide to the ward. Service facilities such as the chair, water supply,etc. put the public phone, wait, increase the consulting room, make a change Good service environment and condition of going to a doctor.


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