Make an appointment and register success rate and reach 1-3 on the net The old patient is unable to select the doctor

Make an appointment and register success rate and reach 1-3 on the net The old patient is unable to select the doctor
Make an appointment and register success rate and reach 1-3 on the net The old patient is unable to select the doctor
A few days ago, Beijing Municipal Health Bureau claimed to book registering the unified platform to run formally, this platform can make an appointment in 114 and website www.bjguahao.gov.cn two ways by telephone. Through the test run of nearly 5 months, this platform has already covered all 66 tertiary hospitals in Beijing at present. Gather high-quality medical resources in Beijing, the statistics show, nearly 70 million nonlocal patients go to the capital to hang expert's number every year, in addition local patient, is it convenient for various registered letter ways to bring and see the doctor for such a huge colony? The reporter experienced, probed into it unexpectedly. Ordinary number book, register reporter, determine, try, make an appointment and register by network first as window, succeed log-in book, register platform on the net, make an appointment the intersection of Peking University and the intersection of the People's Hospital and first ordinary No., kidney of internal medicine department. At 8:30 on the next day morning, the reporter comes to hospital clinic. Remind, get register window, choose number according to message first, name offer, ID card, department registered for, and after the serial number, get a registration card. Find reporter in registration card have two numbers,below number where machine play is the 21st, come directly towards with the ball pen handwrittenly and mark out " Original size 41 " . "Come, arrange in an order according to priority that reach, make an appointment, uncalled-for? " The reporter queries, the nurse answers, " it is not so good as coming early making an appointment, some before still can depend on. " Expert symbol employ, use up all difficult to ask reporter mean, book the intersection of expert and No. of BJ Union Hospital on the net, have no resolution. The staff members of Beijing Municipal Health Bureau introduce, can be ordered the next day through booking and registering the platform the brass-wind instrument to three months, such as colleague, consonance after the the intersection of these and hot three month such as hospital the intersection of expert and No. or special No. just release at the platform, someone will come to make an appointment soon, so it is more difficult to attach to the hot expert's number recently. Go to the hospital window to register directly, some scenes what it is? The reporter has interviewed Wang FuZe who saw the doctor from Liaoning in BJ Union Hospital. Wang FuZe comes into BJ Union Hospital for the first time, the goal is to hang the number of a andrology. He has expected to see the doctor to need to spend one day, have never expected from registering, seeing the doctor, checking, get and look for a doctor holding the result, has used for last two weeks finally. On first day morning, Wang FuZe did not get to the hospital until 10 o'clock, registered the main forces and only had stragglers and disbanded soldiers left, there is not number naturally. That night, imitate others, the intersection of good fortune and pool Wang spend 200 deposit, 10 rental, rent a light deck chair from those, security personnel of hospital, registering the hall sleeps for one night. Half sleep half wake up room, he dim to wait for " call " of security personnel ,That is hanging at top of the head of each person who register " Bodhidharma and Klis " Its sword, once miss, register all that has been achieved has come to nothing. Two days so in succession, Wang FuZe has not attached to number. This person initial and unwilling to bow to number dealer, compromised on the morning of fourth day. At over 9 o'clock, someone asks: "Is there the number of expert of the andrology? " The number dealer says: "Li HongJun, the whole institute's only expert's number, just on my hand, 300, want? " "I want! " Wang FuZe has worried. After some hiccups, at 15 past 11, checking single Wang FuZe holding goes out of the consulting room of the andrology, the expert tells him that inspection result comes out, will come next Monday or Thursday, and promise to give him a plus sign. Taking weariness, Wang FuZe is perfectly contented: "There is this sentence of his enough! " Old patient make an appointment difficult to embark on journey on the net first old editor of this newspaper suffer from pathological change of the macula lutea, it takes once of ophthalmology subsequent visit of the People's Hospital every 3- 6 months for a long time. Good at she that the computer operates and want to make an appointment and register on the net. However, because cancel " examine and call the roll for the first time " ,Only ordinary professional number, associate professor's number, chief professor's number, four kinds of classification of famous expert's number, she can not hang the number of expert who has been handling her disease all the time at all. "Doctor any disease can watch, each have, good at field after all. " This old editor says, in terms of eyes disease only, there is disease behind department disease, eyes at the moment, if register and assign at random, probably disease that field and patient in which the expert is good at will suffer from will not be corresponded to, it is so very difficult to guarantee a patient gets the best treatment. For example oneself watch pathological change of the macula lutea, hope to look for one to be good at the expert of behind the eye, without number, prefer cost some more money to hang one and specially needing numbering, it's a pity that specially needs number to be unable to make an appointment in the People's Hospital on the net. She does not think individual's due independent right to choose should be deprived, besides, see a doctor for a long time by oneself, what will the number that if hang to him, oneself do? It is perhaps beyond the expectation of responsible department of the goverment that the patient should not stare at a reservation way and so many questions. The statistical data registering the unified platform in reservation that Beijing offers reveal: 3 million ordinary number and training number source, succeed in booking 440,000; 1,560,000 expert's number sources, succeed in booking 800,000; It specially takes 90,000 number sources, succeed in booking 60,000. Deputy Bureau Director of Beijing Municipal Health Bureau Mao Yu says, making an appointment rate of success registering the platform in unison is about 1/3, the number source not making an appointment out is rendered to the window again. The expert fails to succeed in booking, mainly lie in the patient gets used to registering at the window brass-wind instrument, register way to be unfamiliar with each other making an appointment, nonlocal patient understand to the intersection of Beijing and new policy registered to make an appointment at the same time. Yu Mao introduce, make an appointment way to be varied, for example window make an appointment and network reserve by phone and the registering machine makes an appointment by oneself, the community makes an appointment etc.. All No. sources in Beijing are so assigned: It accounts for 20% for the window to register, network and telephone book the source of number of the platform and account for 35% in unison, the community accounts for 5% making an appointment to change the place of examination, the doctor books work station subsequent visit and mutually accounts for 40% between different doctors. Each proportion which hospitals throws in is slightly different. The patient should not stare at a reservation way. Beijing the intersection of Friendship Hospital and the intersection of medical matters and the intersection of and relevant director say too, a lot of patients choose to make an appointment and register to offset. For example the pregnant woman produces and examines regularly, register every time, the inconvenience very much, in fact this kind of situation is suitable for subsequent visit and make an appointment. It is that one explores to make an appointment and register, discover the problems to update. Mao Yu says, next year, booking the focal point of registering work will transfer to and divide the speciality to register progressively, divide period and seek medical advice. It will be specialized and thinning on one hand, such as surgery, can only register for big surgery and transfer to and register for dept. of orthopedics, urology surgery or thoracic surgery from now, help the patient spend less time, find corresponding department and expert. Medicine of Beijing is in charge of office's going on to the operator's training for a long time too, makes it reach the hospital register's level progressively; On the other hand divide period and go to a doctor, notify the time that each patient comes to the hospital specifically, let the waiting of the patient be moved to home before time, take a fancy to the disease without waiting for a long time. View stand member of the CPPCC National Committee, Xu Liang, Vice President of Beijing Tongren Hospital: Difficult to register to come from seeing the doctor messily" it is difficult to change to register, the basic route is to divide one layer of medical treatment. For example the foreign community examines for the first time, see the complete doctor first, open Cross the complete doctor to transfer to the specialist of the large hospital or section hospital. " Xu Liang says, different from foreign situation, patients in the large hospital of big city of China mostly come to see the doctor trans-regionally, the patient has no habit of changing the place of examination through the community first, so the expert accepts there are less patients changing the place of examination, it is difficult to see expert's number, come from seeing the doctor messily. In he meets the patient that examines, 1/3 even 1/2 common diseases or does not fit in with one's training or speciality the specialized one, originally it's time for him to read. He proposes: In case of not changing the place of examination, the patient wants to hang expert's number, can hang ordinary number first, having done corresponding checking, then book experts through the ordinary clinic. When most of expert's number are the route of changing the place of examination comes, the use of expert resources is abundant, also can inhibit the ticket scalper's activity space effectively. A lot of hospitals implement the open ordinary clinic, the system of improving experts and changing the place of examination at present, problem of expert's difficulty of viewing from the point of solving essentially. Deputy Bureau Director of Beijing Municipal Health Bureau Mao Yu: " the total number of number has not increased to make an appointment and register and just register the formal change, the demand was not reduced either, making an appointment registers and just solves problems of registering of lining up. " Mao Yu says frankly, makes an appointment and registers the problem that can't solve high-quality resources in short supply, doctor and more and more departments who will not make in short supply either. He emphasize make an appointment, it registers to be when want, register, register, want, hang whose number who 's No. does it hang. Make an appointment and register and just register the formal change, solve the clinic and register the problem that waits too long, turn into a patient " In hospital,etc. " It is " at home,etc. " ,Raise the efficiency of seeking medical advice, improve the environment of seeking medical advice. (Wang Lei)


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