It needs to do the foot homework in advance to relieve doctors and patients' conflict
It needs to do the foot homework in advance to relieve doctors and patients' conflict
The fragrant garden is the domestic largest medical trade network media, 2,600,000 registered member's middle majority is the medical personnel. This website released today <
>,Especially emphasize, prevent the malignant accident in sprouting, it is the most effective measure which avoids act of violence of medical place. (" China Youth News " of November 3) Near the period of time, doctors and patients' dispute becomes the focus that people discuss again. The bloody conflict of 5 serious doctors and patients' disputes that has happened from the beginning of this year, make doctors and patients' violent conflict break out in the form of blowout, people say with feeling the doctor has become high to endanger job and crowd too. Two days ago, " recording door " appeared in Guangdong The incident, indicate doctors and patients' mutual distrust has reached the intensity making people soul-stirring. Vice Chief of Guangdong Province department of public health Liao XinBo wrote on one's own blog: "The patient expects at the beginning the doctor should accumulate wealth by unfair means, the doctor expects at the beginning the patient should commit offenses, how to cure such a ' the disease '? " It is perhaps the public doubt, " anti-riot guide " that the medical officers of responsible institution are puzzled Put emphasis on the importance of taking precautions against in advance, the thinking in order to prevent the malignant accident in sprouting, have offered the new visual angle in relieving doctors and patients' conflict. Should see, under most situations, because of lacking the medical hygienic knowledge, the patient is passive, also a colony of the relative weak tendency, are basically led by the nose by the medical subject, affording a great deal of parts which is unfavorable to the patient of serving rigid, expenses enterprise's high, information asymmetry, rights and interests and is often occupied etc., and all these are initiating patient's unrational animosity and origin given vent to easily. This requires the hospital to regard the patient's thought mood change as the first information while offering medical treatment service for patient, observe, understand and grasp the demand of patient and relative, serve languages and communicate with patient and relative by the standardization in time, let the patient find out about one's own condition accurately in time, cooperate with the medical personnel to participate in treating actively. Only set up the relationship between doctors and patients in the equal position, respect the patient's right of being in know, the patient could respect a doctor, the harmonious relationship between doctors and patients could take shape. Now, the reason why doctors and patients' dispute becomes a " fast knot " different to untie ,Because the hospital is providing service for the patient, especially while carrying on the operation to the patient, it is often only a set of stiff simple signature procedures, there is not corresponding operation that prove, communicate and exchange the procedure, the heart exists after causing patient and relative frightened and wondering. If the hospital can carry on education and coaching of the medical knowledge with stronger pertinence to patient and relative before the operation, let patient and relative have a simple understanding of the beginning on disease, and tell patient and relative accurately: Medical science is developed until today, there is no perfect healing solution in a lot of diseases, may appear in the operation like this or such a question, make patient and relative have one on prognosis and operation complication of disease to understand that and hold and do a good job of the preparation on the thought in an all-round way, believe patient can more to show understanding to doctor. The one that can't be avoided is, in doctors and patients' dispute, it is essential for the medical worker to treat the patient's heart kindly by one to do a good job of own job. A pediatrics doctor called Tian XiaoFei wrote in its personal website like this in Chongqing: As a doctor, face the contradictions of doctors and patients. The medical personnel only with good technology and serving can reduce the contradictions of doctors and patients to the maximum extent, also could protect oneself from being injured best. It is easy to accomplish this, only need love this line, love your patient from the deep of the heart. The truth of doctor Tian says a share of a medical worker, say a medical worker to contradiction attitudes and treatment methods of doctors and patients too, if our medical workers can all treat the patient by extremely responsible and wholehearted attitude and method, what cause patient use force to the medical worker? Therefore in the intersection of doctors and patients and in the body the contradiction, the hospital should be by caring about, believing in and communicating to give play to the subjective initiative voluntarily, make sure location, accomplish house homework that serve, and dispute know " the winding path leads to a secluded quiet place " ; Likewise, to patient and family members, understand, make allowances for, support the work of the medical personnel, also a ring essential to construct the harmonious relationship between doctors and patients. (well water is bright)
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